Bingo! I've used Heritage to insure all of my guitars and amps for two years now. I filed a claim with them when FedEx damaged a prototype that I shipped to the West Coast. They were fantastic, however, I ended up getting the claim settled by the shipping agent. In this case, it was The Shipping Depot (a certified shipping center for FedEx) They actually filed a claim through their private insurance carrier after FedEx only offered to pay a $100.00 on a $2,000.00 guitar that sustained $400.00 worth of damage (long story)